About Us

Reliable, local, and dedicated IT support for the Eastern Panhandle and beyond.

Appalachian IT Support was created with one goal in mind: to provide honest, affordable, and dependable technical support to everyday people and families across West Virginia’s Eastern Panhandle. Technology shouldn’t be stressful — and we’re here to make sure it isn’t.

With years of hands‑on experience in troubleshooting, system repair, networking, cybersecurity basics, gaming PC optimization, and remote support, we bring practical knowledge and real‑world solutions to every job. Whether you’re dealing with a slow computer, a broken Wi‑Fi network, a stubborn software issue, or a full system setup, we’re ready to help.

What We Do

  • Remote and on‑site technical support
  • PC and laptop troubleshooting
  • Network setup and repair
  • Gaming and streaming setup assistance
  • Software installation and configuration
  • Virus and malware removal
  • Home cameras

Our Approach

We believe in keeping things simple, transparent, and friendly. No confusing jargon. No upselling. No hidden fees. Just real help from real people who care about getting your technology working the way it should.

Every support session — remote or in‑person — is handled with professionalism, patience, and respect. We take the time to explain what’s happening, why it happened, and how to prevent it in the future.

Local Roots, Modern Solutions

Based in Martinsburg, WV, we proudly serve the Eastern Panhandle and surrounding areas. For remote support, we can assist clients across the entire United States.

Payment & Service Policy

We use Square for all credit and debit card payments, and we also accept Cash App and cash for in‑person visits. Payment is required before or immediately after service is completed, depending on the type of support.

Our Commitment

We stand behind our work. If an issue returns or something doesn’t feel right, we’ll help you get it resolved. Your trust matters — and we work hard to earn it every day.

Ownership

This website and all associated content are owned and operated by AppalachianITSupport.com and S&G Multimedia LLC.